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Category: AI News

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19 Sep, 2024
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DBS to equip its customer service officers with AI-powered virtual assistant

Meet SuperTOBI Vodafones new Generative AI virtual assistant now serving customers in multiple countries AI is used in customer service through apps like chatbots and virtual assistants to speed up the process and provide instant support for common questions. AI tools help streamline customer service operations so complex issues can be directed to human agents […]

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14 Aug, 2024
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Taylor Swift bills pass as Michigan lawmakers try to stop bots from buying concert tickets

Lets Talk A-Bot It: The Growing Uses of AI Online UGA Today Adidas America brand director Simon Atkins told me it’s a constant struggle to keep bots out of the company’s systems. To restate, there are people spending hundreds of dollars just to have a chance to buy new sneakers. These bots have made it […]

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